Arab Advisors Group
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Jordan's Banking sector's cumulative IT budgets for 2008, 2009 and 2010 reached US$ 110 million, averaging US$ 37 million a year
Monday, February 14, 2011

A new Arab Advisors’ survey of the IT departments in banks in Jordan, avails new insights into the IT policies and state of banks in Jordan. 90% of banks that filled the survey reported having disaster recovery sites.

A new major survey of the IT usage patterns in banks in Jordan was concluded by the Arab Advisors Group in January 2011. The survey revealed that NCR is the most popular ATM vendor for banks in Jordan, followed by Die bold and Wincor-Nixdorf. The survey revealed that the average cost per Automatic Teller Machine (ATM) deployed by the banks in Jordan is around US$ 28,400.

The survey report “A Survey of IT Usage Patterns in Banks in Jordan” provides the results of a major comprehensive survey of IT usage patterns in banks in Jordan. The survey covered different IT-related areas such as: Server usage, networks, Internet, websites, online banking (e-banking) services, phone banking services and ICT policies. In addition, the survey covered ICT expenditure on ATMs, Internet, data services, voice and video conference solutions, hardware maintenance and upgrade, computer equipment and software, annual licensing for software and training for software and networking. The report has 97 pages and 105 exhibits.

"The survey encompassed answers from 10 of the total 25 banks in Jordan representing 40% of the total banks in Jordan. Furthermore, the survey sample represents 43% of the entire banking sector in terms of the total number of branches, 39% in terms of the total number of employees inside Jordan and 61% in terms of the total assets by Q3 2010; resulting in the sample representing an estimated 48% of the entire banking sector." Ms. Danya Nusseir, Arab Advisors Group Senior Research Analyst, noted.

This survey report can be purchased from the Arab Advisors Group for only US$ 2,000 for subscribers to Arab Advisors Group’s Strategic Research Services. Non-Subscribers to Arab Advisors Group’s Strategic Research Services can order the report for US$ 2,500.

Please contact the Arab Advisors Group to get a copy of the report’s Table of Contents.

An investment in this report will count towards an annual Strategic Research Service subscription – Telecoms or Media should the service be acquired within three months from purchasing the report.

An investment int he report can also count towards attending Arab Advisors' 8th annual Mediaand Telecoms Convergence Conference on June 6 & 7, 2011 at the Four Seasons in Amman. More information on the conference can be viewed on

“90% of banks that filled the survey reported having disaster recovery sites; more than half (55.6%) of which reported having it located at a dedicated location inside Jordan, followed by 33.3% which reported it being located at one of their branches.” Mr. Mohammed Al-Shawwa, Arab Advisors Group Research Analyst, commented.

The Arab Advisors Group's survey questionnaire provides a balanced focus on the following areas:


  • General information on banks in Jordan 
  • Server usage
  • Networks 
  • Internet 
  • Websites 
  • Online banking (e-banking) and phone banking services 
  • ICT expenditure 
  • ICT policies

The Arab Advisors Group’s team of analysts in the region has already produced close to 2,275 reports onthe Arab World’s communications and media markets. The reports can be purchased individually or received through an annual subscription to Arab Advisors Group’s ( Strategic Research Services (Media and Telecom).

To date,  Arab Advisors Group has served over 610 global and regional companies by providing reliable research analysis and forecasts of Arab communications markets to these clients. Some of our clients can be viewed on

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