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Zain
Zain (formerly MTC) is a leading
emerging markets player in the field of
telecommunications aiming to become one of
the top ten mobile groups in the world by
2011. Zain was established in 1983 in
Kuwait as the region’s first mobile
operator. Since 2003, it has grown
significantly to become the 4th largest
telecommunications company in the world in
terms of geographic presence with a
footprint in 22 countries.
In 8 September 2007, Zain became the
company’s new corporate master brand name.
It is present in 7 Middle Eastern and 15
sub-Saharan African countries with over
15,000 employees providing a comprehensive
range of mobile voice and data services to
over 42.4 million active customers (31
December 2007) and a market capitalization
of over US$28.5 billion (1 February, 2008).
The company operates under the Zain
name in Bahrain, Iraq, Jordan, Kuwait,
Sudan, mtc-touch in Lebanon and Celtel in
Africa. Zain's mobile
telecommunications operations in Ghana will
begin in 2008. The company will commence
operations in Saudi Arabia in 2008
Zain in Jordan
Founded in 1994, Zain in Jordan was
the first operator to introduce mobile phone
services into the country. In just a few
years, it earned its reputation as the most
progressive telecom operator in the region
with subscribers growing at an exponential
rate, becoming the service provider of
choice for around 2 million subscribers.
In January 2003, the Zain Group
acquired Zain in Jordan in what was
considered the largest single acquisition in
the Middle East area, and the largest
private sector investment in Jordan. Today,
Zain is the leading and the largest
telecommunications network operator and
services provider in the country. Since day
one, Zain has deployed an advanced
infrastructure and launched its services
over a state-of-the-art network, one of the
most developed networks in the region.
Jawwal - Palestine
ESKADENIA Software
ESKADENIA Software is active in the
design, development and deployment of a range of
software systems with focus on the
Telecommunications and Enterprise applications
areas. The company is headquartered in Jordan
and has sales activities in Europe, the Middle
East, America, and Africa.
With more than 80% of its sales being exported
to the Global ICT market, ESKADENIA Software
is a product and market-oriented organisation
that assists enterprises and promotes businesses
by use of highly effective IT strategies,
solutions and tools.
The company provides a broad line-up of
cutting-edge products including a Convergent
Billing and CRM system for fixed, GSM and GPRS
networks; an Interconnect system; Mediation
Gateways; a Prepaid Billing system; a Prepaid
E-Voucher system; and a Content Delivery System.
It also offers a Wireless Messaging system; a
Multimedia Messaging Centre (MMS-C); a Short
Message Service Centre (SMS-C); a Mobile Payment
system; a Customer Self-Care system; an IVR
system; Signalling Services; as well as advanced
ERP, Workflow and Document Management systems.
ESKADENIA Software strongly believes that
a company's achievement is based on the success
of its Human Resources and the commitment to
quality and excellence that each one holds
strong to.
For more information, visit
www.eskadenia.com
Globitel
Since its inception in 1996; Globitel has
been providing its clients with the most
reliable and efficient telecom solutions
possible. Powered by a team of high-caliber
staff and engineers, Globitel’s products
help maximize client’s revenue, increase their
operational efficiency and improve their
customer satisfaction.
Globitel’s products are innovative and
reliable, seamlessly integrated with existing
customers’ infrastructures and are developed
with customer satisfaction in mind.
Globitel offers a wide variety of product
lines covering:
-
Roaming Solutions:
Steering of Roaming, Local Prepaid Number
and more
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VAS solutions: Collect
Call, Background Tune and more
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3G Video Solutions: Video
Mail, Video SMS, Video RBT and more
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Network Solutions: SMS
Filtrations & Management, IN Multiplexer and
more
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Customer Care Solutions:
Quality Monitoring, Workforce Management,
Messaging Gateways and more
Since its establishment, Globitel has
been enjoying steady growth, where Globitel’s
staff has increased at an annual rate of 30%,
while annual revenue growth has increased over
60%. Since the beginning, Globitel has
built a reputation for quality and service
thereby creating a strong customer base in more
than 30 countries around the world.
As part of its continuous dedication to
supplying high quality standards compliant
products, Globitel has joined the GSM
Association as an associate member. Ever since
its participation Globitel has been an
active member in various GSMA Technology and
Regional Interest Groups such as BARG, RING, GSM-AF,
GSM-AW just to name a few.
For more information about Globitel and
its solutions please visit
www.globitel.com
Qualcomm
Established in 1985 in San Diego, California, QUALCOMM Incorporated began as a
six-person communications technology company, co-founded by Dr. Irwin Mark
Jacobs. The company drew the attention of the communications industry when it
demonstrated the effectiveness of a digital wireless technology called CDMA
(Code Division Multiple Access) and proposed that it be commercially deployed.
The majority of the wireless world dismissed QUALCOMM and CDMA and chose to
focus its attention on other digital communications technologies. QUALCOMM and
its employees strongly believed in CDMA and continued to develop and refine it.
During that period, QUALCOMM’s commitment to the technology led to many
CDMA-related products, technologies and solutions. Moreover, QUALCOMM worked
with wireless network operators in Asia and North America to deploy CDMA
networks. QUALCOMM quickly became known as “the company that pioneered CDMA.”
In 2005, QUALCOMM’s board of directors appointed Dr. Paul E. Jacobs as
QUALCOMM’s new CEO. Possessing both an engineering and a business background,
Paul Jacobs also brings with him the vision—relying on innovation,
collaboration and solid business execution—that will lead QUALCOMM far into the
21st century.
Today, QUALCOMM employs more than 11,000 people around the globe; its customer
base includes the world’s premier handset and infrastructure manufacturers and
its partners include leading wireless network operators, content providers and
application developers. QUALCOMM’s products and solutions are catalysts to a
competitive marketplace, inspiring key participants in the wireless value chain
to enhance the wireless experience of those most critical—consumers, businesses
and governments.
SIGNAL AND PRIMUSTEL
PRIMUS Telecommunications Group, Incorporated (“PRIMUS”) and Signal Communications (“Signal”) are pleased to announce their partnership to provide premium voice and IP services to carriers, businesses and consumers in the MENA region. This partnership will bring together the superior distribution abilities of Signal and the extensive global network of PRIMUS to provide exceptional services at competitive prices to carrier and retail customers. PRIMUS and Signal look forward to serving you in the near future.
PRIMUS is an integrated communications services provider offering international and domestic voice, Voice-over-Internet Protocol, Internet access, wireless, data and hosting services to business and residential retail customers and other carriers located primarily in the United States, Canada, Australia, the United Kingdom and Western Europe. PRIMUS provides services over its global network of owned and leased transmission facilities, including approximately 350 points-of-presence throughout the world, ownership interests in undersea fiber optic cable systems, 15 carrier-grade international gateway and domestic switches, and a variety of operating relationships that allow it to deliver traffic worldwide.
PRIMUS is one of the world’s twelve largest international voice carriers and carried over 10 billion international and domestic minutes of use in 2006. It is the 4th largest telecoms carrier in Australia and the largest alternative carrier in Canada.
PRIMUS commenced operations in 1994 and is headquartered in McLean, Virginia.
Signal Communications ("Signal" and formerly doing business as Swiftel International Jordan), a privately-owned enterprise, was established in 2002 as part of the Swiftel International Group, a Kuwaiti Company, to provide calling card services in Jordan. Since then, Signal has broadened its product set and become one of the top providers of calling card and mobile telephony in Jordan with significant brand equity in its home market and the greater Middle East.
Signal has a history of steadily providing new and innovative communications products that consumers desire and which create new markets for Signal's services. Signal's Call Manager Platform features an advanced prepaid call processing system that provides excellence in call quality and value to Signal consumers. Signal sees significant opportunities in the domestic and international telecommunications market that will emerge as a result of greater acceptance of fixed-line and wireless broadband Internet access in the MENA region. As such, Signal is poised to become a leader in the international telecommunications industry through its innovative distribution networks, state-of-the-art platforms and cutting edge products.
Ericsson
Ericsson in the Middle East- Strong
Established Presence
Ericsson has been present in the
Middle East for more then 50 years and has
during these years been working closely with
the operators on creating, developing and
growing the telecom market in the region.
Ericsson has activities and operations
in all 13 countries in the Middle East and
some 1600 employees delivering services and
solutions to more than 20 operators in the
region.
Ericsson leads the Core and Access
networks business and has installed 3G
networks with full HSPA (high speed packet
access) functionalities to many operators in
the region.
Recent global acquisitions of key market
players like Redback and Entrisphere
following the Marconi acquisition earlier in
2006 dramatically enhanced Ericsson’s
fixed broadband portfolio. (More info on
Redback and Entrisphere acquisitions on
www.ericsson.com. Complimenting these
leaders in IP technology was the purchase of
Tandberg in 2007 which ensures Ericsson’s
end to end portfolio is complete in
delivering Interactive and Personalised TV (IPTV).
Ericsson’s Services business growth
globally and in the Middle East is putting a
high demand on the service delivery
organization. That growth has lead to the
opening of new Global Service Delivery
Centers (GSDC) spread in many areas of the
globe. The last one was opened in November
2006 in Lebanon to cater to the region’s
market and operators.
The Ericsson Middle East Services
organization strives to bring the expert
competence as close as possible to the
Middle East customers. Ericsson’s
global service delivery capabilities consist
of some 23 000 professionals worldwide
(excluding external service providers and
partners). The company has 18 Global Service
Delivery centers (GSDC) around the world
that are designed to secure business
readiness for the global market. Each
organization is assigned responsibility for
certain competence areas and provides
associated services. The centers employ a
total of about 6500 persons.
Ericsson is shaping the future of
Mobile and Broadband Internet communications
through its continuous technology
leadership. Providing innovative solutions
in more than 140 countries, Ericsson
is helping to create the most powerful
communication companies in the world
Orange and Jordan Telecom Group
Jordan Telecom Group (JTG) plays a
prominent role in the information and
communications technology sector. Its fixed,
mobile, and internet services constitute the
real base for the kingdom's telecommunications
renaissance and contribute to its integration
with regional and world countries.
In the biggest integration of its kind in the
market, the JTG, in 2006, combined its four
companies under one umbrella becoming the sole
integrated operator in Jordan. In 2007, the
Group adopted the Orange brand, the commercial
brand of France Telecom Group, one of the
world's leading telecommunications companies,
for all its fixed, mobile, internet and content
services marking another significant achievement
in the ICT sector. This step aimed at providing
the Jordanian market with the standardized world
class services of the Orange brand creating a
clear difference in the lives of people who
joined the Orange global family which
encompasses 170 million customers in 220
countries and territories worldwide.
Since then Orange Jordan has made available the
best telecommunications services for its
customers through offering various and
comprehensive services at affordable prices and
in line with its values and principles to
fulfill the requirements of the Jordanian
citizens and meet the needs of the local market.
To continue to meet the demands of its customers
and to drive better customer service, which is a
key differentiator in today's competitive
marketplace, the Group restructured its business
units on the basis of the market segments they
address: Home which specializes in offering
fixed and internet offers to the residential
customers and Small & Medium business (SMEs),
Personal which specializes in meeting the
requirements of customers looking for mobile
line solutions with highly focused customer
service and differentiated offers, Enterprise
which specializes in gathering and combining all
aspects of the relationship with corporate
customers such as companies, banks, public and
private institutions under one (mobile, fixed
and internet) organization instead of three. JTG
Wholesale specializes in managing the relations
between the Group’s networks and all national
and international operators. Orange Innovations
& Corporate Integrated Solutions handles Group
innovative offers such as Internet Protocol TV (IPTV)
and manages projects implementation. It provides
also turnkey solutions to the corporate
customers.
This structure has also allowed the Group to add
value plus simplicity to the life of its
customers which has consequently distinguished
the Group’s status in Jordan.
With its ability to call upon the vast expertise
of its French partner and main shareholder, the
JTG continues to provide the market with all
that the world telecom industry has to offer,
supported by its state of the art digital
network that stretches to cover the whole
Kingdom. The Group now serves more than 2.4
million customers with appropriate communication
technologies, at affordable prices, and
world-class service.
Green
Packet Networks
Green Packet is a global technology
company, first established in 2000 in the
Silicon Valley of California, U.S.A.
Subsequently, Green Packet Berhad was
incorporated on 15th December 2000 in Malaysia
as a regional research and development and
marketing centre, to further develop and market
the wireless networking technologies initially
developed by Green Packet Inc.
Headquartered in Kuala Lumpur, Malaysia, we have
more than four hundred employees worldwide and
have sales and marketing offices in Shanghai,
Taipei, Singapore, Sydney, Manila, and Manama.
Our research and development work is carried out
in multiple locations in Kuala Lumpur, Shanghai
and in Cupertino, California.
Green Packet in Malaysia is a public
company listed on the MESDAQ Market. Our central
location within ASEAN is strategic for our
future expansion and reaching out to the
emerging markets of Greater China, India and
Indonesia. We are already working with several
major telecommunication operators, original
equipment manufacturers and enterprises as our
clients and business partners, including China
Telecom Corporation Limited, China United
Telecommunication Corporation, Philippines Long
Distance Telephone Company, Maxis Communications
Berhad (Malaysia), Kalaam telecom Bahrain B.S.C.
(c), Intel (China) and Hewlett-Packard (China).
Optimiza
A publicly-listed IT company (ASE:CEBC) with a
paid up capital of US $35 million, Optimiza
has established a comprehensive Middle East
network that ensures reliable business solutions
and services with local support in the areas of
management consulting, IT solutions and
services, training and outsourcing.
With 27 years’ experience and hundreds of
projects delivered, Optimiza’s
intellectual capital spans diverse industries,
enabling over 400 professionals to integrate and
deliver successful, innovative consulting and
technology solutions, with a commitment to
excellence and customer satisfaction.
Optimiza serves clients from the telecom,
banking, insurance, manufacturing and
distribution, healthcare and government sectors,
through its network of offices in Saudi Arabia,
Qatar, Kuwait, Jordan, Libya, the United Arab
Emirates, Iraq and a region-wide reseller base.
Optimiza Distinctiveness
The talent, experience and accumulated knowledge
and capabilities that shape Optimiza
today mean that clients benefit from the
company’s ability to:
Transform Business: Our long history of
successful engagements with clients throughout
the MENA region in a wide range of sectors
renders Optimiza the reliable supplier of
world-class transformational solutions.
Deliver Excellence: Optimiza’s commitment
to excellence means we place high value on the
knowledge, skills and experience brought
together by every member of our team. We
appreciate and seek world-class expertise to
maintain our standards of integrity and
excellence. Our strong, multinational management
team and experienced and creative staff maintain
these values in delivering all our projects and
services.
Offer Region-Wide Coverage with Local Support
and Knowledge: With ten main regional offices
and representation in every country in the
Middle East, Optimiza is well positioned
to address the local requirements of all its
clients. Our in-depth cultural and business
understanding of the region is backed by an
astute team of IT and business consultants. As a
regional company, we understand the
sensibilities and intricate requirements of each
market the way only a local can.
Integrate Business and Technology: We have a
proven ability to offer our clients
comprehensive systems integration and product
development expertise to match the requirements
of their high growth and highly competitive
environments.
For more information, please visit:
www.optimizasolutions.com
Waseela
Waseela for Integrated Telecommunications
Solutions LLC. is the regional extension of
Vision Valley FZ-LLC in the Levant region. The
mother company was established in Dubai – UAE in
2002; in addition to its headquarter in Dubai
and its regional office in Amman, the company
has a regional office in Khartoum - Sudan. Our
presence extends to several other cities within
the Middle East and North Africa through our
established and trusted network of partners.
Throughout the previous years and since 2002 we
have established ourselves in the MENA region as
one of the leading system integrators in the
field of advanced broadband wireless solutions
and complimentary applications and services.
Waseela’s founders put more than 15 years
of technology and industry experience into one
highly-motivated, professional, efficient and
privately owned organization. The achievements
of Waseela’s founders cover almost all
phases of the technology development life cycle;
ranging from the R&D phase passing by Design and
Technology Architecture ending with operating
and supporting deployed solutions. In the R&D
phase the founders were involved in the early
efforts of the WiMAX technology productization,
advanced wireless mesh networking (pre-IEEE
802.11s products), ad hoc networks routing
protocols, 3.5G PHY layer, wireless-aware
software applications and dynamic resource
allocation in multi-class networks.
Waseela offers its clients a
comprehensive portfolio of tested and proven
products and
solutions that span the full implementation
cycle from planning & design to roll-out and
deployment, along with system integration and
support. This is complimented with
consultation, and training related to the
offered solutions.
Waseela's products include
Proprietary Wireless Access/Backhaul, Fixed
WiMax, Nomadic WiMax, Point-to-multipoint
Microwave Cellular Backhaul, IP-based GSM
Picocell, IP-based Microwave, broadband services
optimization, Process Automation and Content
Management and Video Conferencing. Also it
offers state of the art business and operations
support systems to fulfill the complete
solutions offering, including training and
consultation.
Waseela and its alliance of partners have
been significantly contributing to the
development of telecommunication and IT
solutions in the Middle East and North Africa
since 2002.
Friendi
FRiENDi mobile is an innovative
telecommunications company, headquartered in
Dubai Internet City in the United Arab Emirates,
which offers mobile services across the Middle
East and North Africa (MENA) region as a Mobile
Virtual Network Operator (MVNO).
FRiENDi mobile is led by an experienced
management team, with over 100 years of
senior management experience with leading mobile
network operators (MNO) and MVNOs around the
world. Further, the company is financed by
leading international investors with proven
track record in backing successful telecoms and
IT companies.
FRiENDi mobile is driving the
introduction of the MVNO business model in the
MENA
region and in March 2008, became the first
company to receive an MVNO license in theregion.
For more information about FRiENDi
mobile, please visit
www.friendimobile.com
NOKIA
Nokia Interactive has an ambition for all
consumers to have connected mobile devices with
rich and valuable services supported by relevant
and respectful advertising. The Nokia Media
Network provides reach to millions of mobile
consumers through advertising on more than 80
blue-chip mobile publishers, operator partners
and Nokia properties. Hundreds of top brands
including BMW, Paramount and Pepsi use Nokia’s
award winning mobile marketing team to create
end-to-end, high performance mobile experiences
for their customers.
Hits Telecoms
Telecom
Malaysia
Telekom Malaysia Berhad (TM), Malaysia’s
leading integrated information and
communications group, offers a comprehensive
range of communication services and solutions in
broadband, data and fixed-line. As a market
leader in the broadband and fixed-line
businesses, TM is driven to deliver value
to its stakeholders in a highly competitive
environment. The Group places emphasis on
continuing customer service quality enhancements
and innovations.
With its extensive global connectivity, TM
is poised to position Malaysia as a regional
Internet hub and digital gateway for South-East
Asia. In line with this, TM is evolving
into a Next Generation Network service provider
enabling the Group to enhance its efficiency and
productivity while providing enriched products
and services.
On the Corporate Social Responsibility (CSR)
front, the Group has always been a major
corporate contributor towards responsible
activities in the belief that these practices
are a fundamental tenet of good corporate
governance. The Group promotes 3 major platforms
i.e. education, sports development and
community/nation-building. Under education,
TM has spent some RM800 million to develop
Multimedia University into one of the top
universities in Malaysia with more than 20,000
students. TM has also provided
scholarships to over 10,000 graduates pursuing
academic programmes locally and overseas. On the
sports front, TM is actively contributing
towards the upliftment of football at all levels
while under the community/nation-building
platform, the Group contributes towards causes
that bring value to the community and nation at
large.
For further information on TM, visit
www.tm.com.my
Cyberia
Elite
DVV Media
“As a senior participant in the ICT sector,
DVV Media has a new and distinct
authoritative monthly telecommunications journal
called Comm.
Comm. charts the strategic decisions that are
shaping the telecommunications sector across the
region and beyond, interviewing key
personalities and offering independent,
non-affiliated insights and analysis of the
burgeoning sector. A particular emphasis is
placed on emerging market trends and
developments.
Comm. is just the beginning of what DVV Media
envision shall develop into a complete
information platform, incorporating online
presence, industry networking opportunities, and
the provision of high-quality strategic
information. The ultimate goal of our vision is
become a major facilitator of the dissemination
of high quality information on the
telecommunications industry, and a tool to help
bring participants of that industry closer
together.”
Trade Arabia
TradeArabia.com , the region’s leading
business information portal, has become
synonymous with Al Hilal Group.
The portal represents an all encompassing
repository of the Group’s editorial knowledge
across 22 + market sectors going back to the
year 2000.
TradeArabia is all about business and
trade information allowing individuals the
opportunity to research the latest news and
information across every market sector.
In addition the portal has extensive directory
listings of company contact details enabling
anyone with a serious interest in the Middle
East to interactively search for detailed
information.
ITP
CommsMEA
ITP CommsMEA has been serving the Middle
East and African telecommunications market for
almost 12 years with incisive news coverage of
major developments and in-depth features about
local market trends and technology issues. It
covers every aspect of communications equipment,
products, services and usage in those regions,
with a particular emphasis on the provision of
cost-effective solutions to problems encountered
by users and service providers. ITP CommsMEA
has consistently proved that it is first to the
news, and can dig underneath the story to create
articles that are immediately relevant and
useful to its readers.
For more information on ITP CommsMEA please
visit:
http://www.itp.com/magazines/mediapacks/comms_mea.php
Or to subscribe please visit:
http://www.itp.net/subscriptions/login.php
Spot
On Public Relations
Founded in 1994, Spot On Public Relations
is the first and leading ICT public relations
agency in the Middle East, with the longest
proven track record in working with over 100 ICT
clients, from start-ups to blue chips across
every segment of technology and
telecommunications. Spot On’s current clients
include IBM Middle East, Jordan Telecom, Hitachi
Data Systems, Nortel Networks, Oki, ITP, Exceed,
Terrapinn, Wataniya Telecom and Wataniya
International. Spot On Public Relations
is part of the global Brodeur|Pleon Worldwide
network, with offices and partners in the US,
Europe, Africa, Asia Pacific and Latin America.
Spot On Public Relations has unparalleled
experience in assisting operators in the Middle
East region achieve their goals by developing
and managing strategic campaigns that have a
real impact on business outcomes. The breadth
and depth of the firm’s experience with
operators includes defending an incumbent GSM
operator against a new competitor; managing the
privatization of a state-owned GSM operator;
launching a new GSM operator against an
incumbent operator; building market share and
services adoption for a GSM market leader;
managing communications for operators during GSM
license bids; building market defining strategic
initiatives. The firm has worked with leading
operators such as AsiaCell, Mobinil, MobileCom,
Wataniya Telecom, MTN International, Jordan
Telecom, regulatory bodies, government ICT
organizations and satellite service operators as
well as leading consumer product and
infrastructure vendors.
Spot On Public Relations offers a broad
range of services including event management,
media relations, marketing communications,
online communications, public affairs and
strategic communications planning. The firm has
the breadth and depth of experienced
multi-lingual communications professionals to
deliver value to clients through consistent,
creative and effective programs.
MENAFN
Established in June 2000, MENAFN [www.menafn.com]
is specialized in providing online and wireless
financial content and financial technology
platforms to institutions and consumers around
the Arab world. Services to institutions include
customized financial content solutions,
customized newsletters, and research and
advisory services. Ten out of the largest 12
banks in the Arab world are MENAFN
clients. Eight out of Saudi Arabia’s 10
commercial banks are clients. MENAFN’s
site [www.menafn.com] attracts over 400,000
highly targeted visitors regularly while
MENAFN’s eNewsletter reaches 85,000
subscribers.
For more info, please call +962 6 5690450 or
email us at
info@menafn.com
Telecom Review
ISI Emerging
Markets
Established in June 2000, MENAFN [www.menafn.com]
is specialized in providing online and wireless
financial content and financial technology
platforms to institutions and consumers around
the Arab world. Services to institutions include
customized financial content solutions,
customized newsletters, and research and
advisory services. Ten out of the largest 12
banks in the Arab world are MENAFN
clients. Eight out of Saudi Arabia’s 10
commercial banks are clients. MENAFN’s
site [www.menafn.com] attracts over 400,000
highly targeted visitors regularly while
MENAFN’s eNewsletter reaches 85,000
subscribers.
For more info, please call +962 6 5690450 or
email us at
info@menafn.com
Media
ME
int@j
int@j (Information Technology
Association of Jordan) is an ICT
industry-support association that embraces
Jordan 's ICT businesses, with a mission to
promote their advancement on a local and
international level, and enhance their capacity
and performance. This goes in parallel with
improving the dynamics of Jordan 's ICT market
and catalyzing all Jordan 's ICT related
activities. On top of that, int@j largely
contributes to influencing ICT policies and
strategies.
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